Boxee is dead to me

I wanted to like Boxee, by D-Link. I really did. I was excited that I could stream video's from my pc, as well as watch a variety of other things that Boxee offered.

Things didn't turn out the way I planned.

First off, let me say that I am a tech-geek. While not the biggest geek out there, I do know what the hell I'm doing when it comes to technology. Especially simple technology like this. This shouldn't have been that difficult to maintain. O Boxee, you let me down. Hard.

I've had two different Boxee's (I know they're different because after my first RMA I had them "cross-ship" a new one to me.

The first one wouldn't turn on after a two months. TWO FUCKING MONTHS and this thing died. Once out of every 10 attempts it would turn on into the recovery mode, but I couldn't get it to do anything "Reset All Settings" "Restore to Factory Defaults".. nothing. Oh, and when I upgraded my system to Lion all of the sharing functionality broke within Boxee. Way to keep up with the times and plan ahead guys!

So, after exhaustive tech support with an outsourced company in India (no offense to Indians, but I prefer keeping our jobs here in this country), I finally get an RMA for the first product. Great, maybe I got the one bad one in the bunch. Not the case, unfortunately.

My second boxee I have had for less than 3 weeks and numerous times it's lost my login settings. Which means it basically resets itself to Factory Defaults.. constantly. Neat. Well, the nice tech got me to go to the recovery menu and hit "Reset All Settings". Which made the thing actually remember who I was once again. Now all that is great, but why the fuck should we have to do that?

Last night, as I'm finishing up watching tv, it asks to update the software. Fine, I thumbed the remote to "Update Software". It never came back up. It then proceeded to sit there flashing the cute little monkey icon with Red and Green. Red and Green. All night.

I couldn't get the damn thing to come back up. I even went in and tried to "Reset All Settings" like I was told before, with no luck.

This sucker is RMAd and I hope to never have to deal with D-Link ever again.

Oh, and guys.. update your bloody tech support site. It is as cluttered as a house on the show "Hoarders". Get your act together and take it from 1998 to 2012. And while you're at it, the lastest Mac OS is 10.7, Lion. You're about 4 OS versions behind.

Lame.